Returns & Exchanges
At Makia, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack the Items
Securely place the items in their original packaging, ensuring all tags are attached and the products are in brand-new condition.
Attach the Label
Print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
Drop Off and Track
Hand over your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing